TERMS & CONDITIONS

Treasured Collections

www.treasuredcollections.co.za

Last Updated: May 2026

Welcome to Treasured Collections. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

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1. INTRODUCTION

Treasured Collections is an online store specializing in collectables, rare items, antiques, memorabilia, comics, books, coins, stamps, toys, figurines, models, hobby items, and related products.

These Terms & Conditions govern your use of our website and all purchases made through our platform.

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2. ACCEPTANCE OF TERMS

By accessing this website or placing an order, you confirm that:

• You are at least 18 years old or have permission from a legal guardian.

• You agree to comply with these Terms & Conditions.

• You understand and accept our policies regarding orders, payments, shipping, returns, and liability.

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3. PRODUCTS & AVAILABILITY

• All products displayed are subject to availability.

• Certain collectable items may be one-of-a-kind or limited edition.

• We reserve the right to discontinue products at any time without notice.

• Product images are for illustrative purposes and may vary slightly from the actual item.

• Due to the nature of vintage and collectable items, some products may show signs of age, wear, or minor imperfections.

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4. PRICING

• All prices are listed in South African Rand (ZAR).

• Prices may change without prior notice.

• Shipping fees are charged separately unless stated otherwise.

• We reserve the right to correct pricing errors at any time.

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5. PAYMENT TERMS

We offer secure payment methods for your convenience.

Accepted payment methods may include:

• EFT (Electronic Funds Transfer)

• Debit/Credit Cards

• Online Payment Gateways

• Instant Payment Services

Important:

• Orders will only be processed once payment has been successfully received and confirmed.

• Treasured Collections reserves the right to cancel any order where payment is not completed.

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6. SHIPPING & DELIVERY

• Delivery times are estimates and may vary depending on location and courier services.

• We are not responsible for courier delays beyond our control.

• Customers must ensure that delivery details provided are accurate.

• Risk in the goods passes to the customer upon delivery.

Dispatch Time:

• Orders are generally dispatched within the stated processing period shown on the website or invoice.

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7. RETURNS & REFUNDS

Due to the nature of collectable and vintage items:

• Returns are only accepted for damaged, defective, or incorrectly supplied items.

• Any return request must be submitted within 48 hours of delivery.

• Items must be returned in original condition and packaging.

• Refunds or replacements are subject to inspection and approval.

Non-returnable items may include:

• Limited edition items

• Vintage or antique products

• Mystery boxes

• Clearance or sale items

• Custom orders

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8. CONDITION OF COLLECTABLE ITEMS

Customers acknowledge that:

• Certain items may be pre-owned, vintage, antique, or aged.

• Minor wear, aging, discoloration, or packaging imperfections may occur.

• Product grading and condition descriptions are provided to the best of our knowledge.

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9. AUTHENTICITY

We strive to provide authentic collectable items whenever possible.

However:

• Treasured Collections cannot guarantee third-party grading opinions.

• Customers are encouraged to conduct their own research before purchasing high-value collectables.

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10. USER ACCOUNTS

When creating an account, you agree to:

• Provide accurate information.

• Keep your login details confidential.

• Accept responsibility for activities under your account.

We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.

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11. PROHIBITED USE

Users may not:

• Use the website for unlawful purposes.

• Attempt to hack, damage, or interfere with the website.

• Copy or reproduce website content without permission.

• Use automated systems to scrape product data.

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12. INTELLECTUAL PROPERTY

All content on this website, including:

• Logos

• Graphics

• Images

• Text

• Product listings

• Branding

remains the property of Treasured Collections unless otherwise stated.

Unauthorized use or reproduction is prohibited.

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13. LIMITATION OF LIABILITY

Treasured Collections shall not be liable for:

• Indirect or consequential damages

• Loss of profits

• Delivery delays caused by couriers

• Incorrect customer information

• Website interruptions or technical errors

Use of this website is at your own risk.

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14. PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information in accordance with applicable South African laws, including the POPI Act.

Customer information will:

• Never be sold to third parties

• Only be used for order processing and communication

• Be stored securely

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15. COUPONS & PROMOTIONS

• Promotional offers are subject to availability.

• Coupons may not be combined unless stated otherwise.

• Treasured Collections reserves the right to cancel promotions at any time.

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16. ORDER CANCELLATIONS

We reserve the right to cancel orders where:

• Products are unavailable

• Pricing errors occur

• Fraudulent activity is suspected

• Payment is not received

Refunds for cancelled paid orders will be processed accordingly.

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17. FORCE MAJEURE

Treasured Collections shall not be held liable for delays or failure to perform obligations caused by events beyond reasonable control, including:

• Natural disasters

• Power outages

• Internet failures

• Strikes

• Civil unrest

• Courier disruptions

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18. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

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19. CHANGES TO TERMS

Treasured Collections reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be published on the website.

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20. CONTACT INFORMATION

Treasured Collections
Website: www.treasuredcollections.co.za

For support, product enquiries, or assistance, please contact us through the website contact page or official communication channels.

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FINAL NOTE

By using this website and placing orders, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.