PRIVACY POLICY

Treasured Collections

www.treasuredcollections.co.za

Last Updated: May 2026

Treasured Collections respects your privacy and is committed to protecting your personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

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1. INTRODUCTION

By using www.treasuredcollections.co.za, you agree to the terms outlined in this Privacy Policy.

This policy applies to all website visitors, customers, and users of our services.

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2. INFORMATION WE COLLECT

We may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Delivery address

• Billing information

• Payment details (processed securely through payment providers)

Non-Personal Information

• Browser type

• Device information

• IP address

• Website usage data

• Cookies and analytics information

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3. HOW WE COLLECT INFORMATION

Information may be collected when you:

• Create an account

• Place an order

• Subscribe to newsletters

• Contact customer support

• Participate in promotions or competitions

• Browse our website

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4. HOW WE USE YOUR INFORMATION

Your information may be used to:

• Process and manage orders

• Provide customer support

• Deliver products and services

• Improve website functionality

• Send updates regarding orders

• Communicate promotions and offers

• Prevent fraud and unauthorized activity

• Comply with legal obligations

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5. PAYMENT SECURITY

Treasured Collections does not store sensitive banking or card details on our servers.

All online payments are processed through secure and trusted payment gateways using encrypted technology.

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6. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies to:

• Improve user experience

• Remember preferences

• Analyze website traffic

• Enhance website functionality

Users may disable cookies through their browser settings, although certain features of the website may not function properly.

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7. SHARING OF INFORMATION

We respect your privacy and do not sell or rent your personal information to third parties.

Your information may only be shared with:

• Courier and delivery providers

• Payment processing providers

• Website hosting and technical service providers

• Legal authorities where required by law

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8. DATA SECURITY

We implement reasonable security measures to protect your personal information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

While we strive to protect your data, no online system can guarantee absolute security.

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9. CUSTOMER RIGHTS

In accordance with POPIA, customers may:

• Request access to personal information

• Request corrections to inaccurate information

• Request deletion of personal information where legally permissible

• Withdraw consent for marketing communications

Requests may be submitted through our official contact channels.

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10. EMAIL MARKETING & PROMOTIONS

Customers may receive promotional emails or updates if they:

• Subscribe to newsletters

• Create an account

• Opt into promotional communications

You may unsubscribe from marketing communications at any time.

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11. THIRD-PARTY LINKS

Our website may contain links to external websites.

Treasured Collections is not responsible for the privacy practices or content of third-party websites.

Users access third-party websites at their own risk.

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12. CHILDREN’S PRIVACY

Our website and services are not intended for individuals under the age of 18 without parental or guardian consent.

We do not knowingly collect personal information from minors.

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13. DATA RETENTION

We retain personal information only for as long as necessary to:

• Fulfill orders

• Provide services

• Meet legal and financial obligations

• Resolve disputes

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14. LIMITATION OF LIABILITY

Treasured Collections shall not be held liable for:

• Unauthorized access caused by third-party cyberattacks

• Technical issues beyond our control

• User negligence regarding account security

Users are responsible for maintaining the confidentiality of their account details.

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15. POPIA COMPLIANCE

Treasured Collections is committed to complying with the Protection of Personal Information Act (POPIA) of South Africa.

We process personal information lawfully, transparently, and responsibly.

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16. CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Updated versions will be published on the website with the revised effective date.

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17. CONTACT INFORMATION

Treasured Collections
Website: www.treasuredcollections.co.za

For privacy-related enquiries, support, or requests regarding your personal information, please contact us through our official website contact channels.

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FINAL NOTE

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.